Frequently Asked Questions
Are these boots true to size?
Are these boots true to size?
Yes, our boots are designed to fit true to size. We recommend choosing your regular shoe size. If you are between sizes, consider selecting the larger size for a more comfortable fit.
Are these boots suitable for wide feet?
Are these boots suitable for wide feet?
Yes. The boots feature a spacious toe box that allows your toes to move naturally, making them comfortable even for people with slightly wider feet.
Are the boots waterproof?
Are the boots waterproof?
The boots are made from high-quality leather that is naturally water-resistant. They provide reliable protection against light rain and wet surfaces.
Are these boots comfortable for all-day wear?
Are these boots comfortable for all-day wear?
Absolutely. The ergonomic arch support and cushioned insole help reduce foot fatigue, making them comfortable for long hours of walking or standing.
What materials are the boots made from?
What materials are the boots made from?
Our boots are crafted from premium genuine leather and feature a durable rubber outsole designed for stability, traction, and long-lasting wear.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery usually takes7–12 business daysdepending on your location.
What if the boots don't fit?
What if the boots don't fit?
No problem. We offer a30-day hassle-free return policy. If the size doesn’t fit, you can easily request an exchange or return.
How should I care for the leather?
How should I care for the leather?
To maintain the quality of the leather, we recommend cleaning the boots with a soft cloth and using a leather conditioner occasionally to keep them looking great.
Do you have any other questions?
Our customer service team is available everyday.
Monday - Saturday: Available 24/7.
✉️ support@avenacares.com